ABOUT THE AUTHOR
Two observations drove me to write this book:
1. A powerful stigma exists around conflict.
2. People don’t collaborate, even when they say they do.
These observations held true whether I was working as a litigation lawyer, arbitrator, mediator, policy analyst, project manager or conflict management consultant. They held true across private, public and not-for-profit sectors.
Because people fear conflict and the stigma attached to the word, they don’t readily avail themselves of the wide range of excellent services being offered. Hiring a mediator or walking into the Conflict Resolution office is the last place people want to be.
Although I can’t change the stigma around conflict, I can help people to collaborate using the 6-step approach explained in this book.
To make it even easier for people to collaborate, I am working on a companion book
The Collaborator’s Toolbox. Stay tuned.